Who we are

Localify (“we”, “our”, “us”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Information We Collect

    We may collect and process the following data:

    • Personal Identification Information: Name, email address, phone number, business name, and web address when you contact us or complete a form.
    • Technical Data: IP address, browser type and version, time zone setting, and operating system through cookies and similar technologies.
    • Usage Data: Information about how you use our website and services.
    • Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.
    • Comments: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
    • Media: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

    How We Use Your Information

      We use your information to:

      • Provide our Local SEO services to you.
      • Communicate with you regarding enquiries or ongoing projects.
      • Improve our website and services.
      • Send you marketing communications (with your consent).
      • Comply with legal obligations.

      Legal Basis for Processing

        We process your personal data under the following legal bases:

        • Performance of a contract with you.
        • Compliance with legal obligations.
        • Legitimate interests (to improve our services and maintain customer relationships).
        • Consent (for marketing communications).

        Sharing Your Information

          We will not sell, rent, or trade your personal data. We may share your information with:

          • Service providers who perform services on our behalf (e.g. hosting providers, email services).
          • Regulatory authorities if required to do so by law.
          • If you request a password reset, your IP address will be included in the reset email.

          Data Retention

            We will retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including for legal or reporting requirements.

            • If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
            • For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

            Your Data Protection Rights

              Under UK GDPR, you have the following rights:

              • Access your personal data.
              • Request correction of inaccurate or incomplete data.
              • Request erasure of your personal data.
              • Object to processing or request restriction of processing.
              • Request transfer of your data to another service provider.
              • Withdraw consent (where processing is based on consent).
              • If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

              You can exercise these rights by contacting us at hello@localify.agency.

              Cookies

                Our website uses cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings.

                • If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
                • If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
                • When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
                • If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

                For more information, please see our Cookie Policy.

                Embedded Content from Other Websites

                  Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

                  These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

                  Security

                    We take reasonable steps to protect your personal data from loss, misuse, unauthorised access, disclosure, alteration, or destruction.

                    Where Your Data is Sent

                      Visitor comments may be checked through an automated spam detection service.

                      Changes to This Privacy Policy

                        We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Effective Date” and will be effective as soon as it is accessible.

                        Contact Us

                          If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

                          Localify
                          hello@localify.agency